Chatbots make even VIPs feel like “just another customer”
Chatbots save time and money, but elite customers hate them — not because they fail, but because they flatten status. New NHH research explains why.
By using experiments as research methods, behavioural economists study what impacts people’s ethical and financial decisions based on the recognition that we are not only motivated by a limited self-interest and that we are not completely rational.
Chatbots save time and money, but elite customers hate them — not because they fail, but because they flatten status. New NHH research explains why.
On Wednesday 10 December Olivia Kim will hold a trial lecture on a prescribed topic and defend her thesis for the PhD degree at NHH.
NHH PhD candidate Pallavi Prabhakar has won the Best Paper Award for a doctoral student at the annual Economists´ meeting: `I am surprised and very happy!´
Since 2021, the “Best in Retail” project has developed new knowledge, methods, and roadmaps for the Norwegian retail sector.
PhD Candidate, Department of Economics
Postdoctoral Fellow, Department of Economics
Professor, Department of Economics
Adjunct Associate Professor, Department of Economics
Professor, Department of Economics
PhD Candidate, Department of Economics
Professor, Department of Business and Management Science
Professor, Department of Economics
Associate Professor, Department of Business and Management Science
Adjunct Associate Professor, Department of Economics
Professor, Department of Economics
PhD Candidate, Department of Economics
PhD Candidate, Department of Economics
PhD Candidate, Department of Economics
Adjunct Professor, Department of Economics
Professor, Department of Economics
Professor, Department of Economics
Researcher, Department of Economics
Rector, Professor, Department of Strategy and Management
Professor, Department of Economics
Tenure-Track Associate Professor, Department of Economics
Adjunct Professor, Department of Economics
PhD Candidate, Department of Economics