Jon Iden

Professor Jon Iden

+47 55 95 96 90
Strategy and Management
Digital Business
Information systems Digitalization Digital Transformation Business Process Management


His main areas of interests are Information Systems, Digitalization, Digital Transformation and Business Process Management.

He is especially interested in the relationship between Information technology and organizations. Particularly how process orientation and digitalization may increase firms’ performance.

Jon Iden has developed RIS, a well-acknowledged and applied methodology for process modelling and analysis. He has published two books, published papers in international journals and presented his research at various international and national conferences.

Jon Iden has wide industry and consultancy experience, and having held a number of management positions.

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Teaching portfolio

Selected publications

Author(s) Title Publisher
Eikebrokk, Tom Roar; Iden, Jon Enabling a culture for IT services; The role of the IT infrastructure library International Journal of Information Technology and Management Volume 15 (1); page 14 - 40; 2016
Iden, Jon Prosessutvikling. Håndbok i modellering og analyse av prosesser. 2. utgave Fagbokforlaget; 2016
Eikebrokk, Tom Roar; Iden, Jon Strategising IT service management through ITIL implementation: model and empirical test Total Quality Management and Business Excellence Volume 28 (3-4); page 238 - 265; 2015
Iden, Jon; Eikebrokk, Tom Roar The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits Information Systems and E-Business Management Volume 13 (3); page 527 - 552; 2014
Danilova, Kjersti Berg; Ulfsten, Andreas; Eikebrokk, Tom Roar; Iden, Jon; Johannessen, Trond Vegard; Johanson, Bjørn Daniel Explaining individual job performance in work from home (WFH) arrangements Information Technology and People (24 pages); 2022
Stendal, Karen; Iden, Jon; Rostrup, Hanna Midttun; Elston, Daniel The Effects of Virtuality on Agile Development Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS); page 655 - 664; 2022
Bygstad, Bendik; Iden, Jon; Øvrelid, Egil The emergence of a national collaborative digital ecosystem. A study of one-citizen-one-health-record in Norway NIKT: Norsk IKT-konferanse for forskning og utdanning Volume 2 (14 pages); 2022
Danilova, Kjersti Berg; Iden, Jon; Eikebrokk, Tom Roar Prosessledelse og digitalisering NIKT: Norsk IKT-konferanse for forskning og utdanning Volume 2 (14 pages); 2022
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