Here are your PC helpers
Do you have technical problems with your PC? The IT user support team is ready to help you.
Tonje-Malin Rhrich is responsible for following up the students who work at IT user support. They have been given extended responsibilities and now also assist employees with IT challenges in addition to students.
"We have 16 students employed to help with IT user support at NHH. The IT user support is located to the right of the reception in the Service Centre. We are a first line of support that helps with logging in, printing, black screens, and network issues," says Rhrich.
How to get help:
- Describe the issue in the digital system of the IT department (click Add Request at the top left)
- Or send an email to helpdesk@nhh.no
"We have reduced our response time and can now offer faster assistance to employees with technical IT challenges," says IT manager Thor-Inge Næsset, who has nothing but praise for the IT user support team.
If questions arise that concern other areas covered by the IT department, the user support team will forward the inquiry to the right person.