How do you run a firm effectively, especially when it grows large and becomes a complex organization? What is the role of incentives in achieving this goal? Building on the insights from EBO1 about human behavior, in this course we open the black box of the firm, uncovering and understanding its internal workings and dynamics. In the first part of the course, we study the design and management of organizations. Here we explore questions such as: How do firms allocate tasks and power within the firm, and why? How does technology - including AI - affect organizational structure, and vice versa? In the second part of the course, we use the Principal-Agent Theory and insights from empirical work to study how incentives may be used to ensure organizational success. For instance, how do firms design rewards that align workers with the firm’s strategic goals, while also cultivating an environment that makes the firm an attractive workplace? We achieve our learning outcomes in a very diverse and applied fashion, including case studies of real-world companies.