A procedural error refers to an issue during the exam or grading pocess that may have affected your performance or the assessment of your work.

To submit an appeal about procedural errors, please sendt an e-mail to the Section for Exams at eksamen@nhh.no.

Your e-mail must clearly state the grounds for your appeal and include relevant details such as the course code, exam date, and a description of the issue you believe constitutes a procedural error.

• What is a procedural error?

  What is a procedural error?

  A procedural error, is in essence, an error that may have influenced your exam result. Examples include:

  • Errors in the exam questions that may have affected your answers.
  • Errors during the execution of the exam (e.g. incorrect instructions).
  • Errors in the grading process, such as failure to follow assessment guidelines or objective mistakes in the evaluation.

  Note: Disagreement with the academic judgment of the examiner is not considered a procedural error. In such cases, you must file a grade appeal instead.

• Difference between an appeal about procedural error and a grade appeal

  Difference between an appeal about procedural error and a grade appeal

  • A procedural error appeal concerns the execution of the exam or objective errors in the grading process.
  • A grade appeal concerns disagreement with the academic assessment.

• What happens if your appeal is upheld?

  What happens if your appeal is upheld?

  Appeals are processed in accordance with Section 11-9 of the Act relating to universities and university colleges. If your appeal is upheld, your exam result will be annulled. Then:

  1. New grading: If feasible, the exam will undergo a new blind assessment (the assessors will not be informed of the appeal).
  2. New exam: If re-grading cannot correct the error, a new exam will be offered.

  If the error is found to have affected multiple candidates, the outcome may apply to all affected students.

  If your appeal is not upheld, you may still submit a grade appeal. The deadline in that case is three weeks from the date the decision was communicated to you.

• Deadline for submitting an appeal

  Deadline for submitting an appeal

  • Errors during the exam: Three weeks from the exam date (or from when you became aware of the error).
  • Errors in grading: Three weeks from the date you received your results.

• Who handles the appeal?

  Who handles the appeal?

  • The Section for Exams will first review the case to determine whether a procedural error occurred and what remedy, if any, is appropriate.
  • If the Section concludes that no error occurred, the case will be forwarded to the Appeals Committee, which will make a final decision.

• Withdrawing an appeal

  Withdrawing an appeal

  You may withdraw your appeal as long as no decision has been made. To do so, send an e-mail to eksamen@nhh.no requesting that the appeal be withdrawn.

Regulations

For more informatin, see Section 11-9 of the Act relating to universities and university colleges.