grade appeal

A grade appeal must be submitted in Studentweb for all courses at the bachelor's, master's and PhD level.

Grade appeal in Studentweb

How to submit a grade appeal in Studentweb:

1. Log in to Studentweb.
2. Click "More" in the menu at the top of the page and select "Justification and appeal"
3. Click on the course you wish to appeal the grade for and click the "Exam appeals" button.

If you experience problems submitting your appeal through Studentweb, you can use the manual submission form available on the right-hand side of the page

Grading

All grades at NHH are based on Universities Norway/Universitets- og høgskolerådet (UHR) criterias.

• Grading criterias A-F

  Grading criterias A-F

  

Grade explanations

The deadline to request a grade explaination is one week after the grade has been published.

The request function in WISEflow opens the day after the grade is published. The deadline to request an explaination is calculated from the day the grade is published.

You will recieve the explaination withing two weeks. For oral exams, you must request the explaination from the examiners immediately after the grade is communicated.

• How do I ask for a grade explanation?

  How do I ask for a grade explanation?

  You may ask for an explanation of grade in WISEflow, see guide. In a group exam, only one group member needs to ask for an explanation. This person may then convey the explanation to the other group members.

  The examiner may choose whether to give you a written or an oral explanation. They may also convey an explanation by a lecture or in some other forum.

  The explanation should provide the general principles underlying the assessment of the candidate's performance. The general principles will be given in the assessor guide, which should be available to you after the exam.

  You may ask for an explanation for all written work resulting in a grade. In case of an oral examination, you must ask the examiners directly and immediately after the grade is announced.

  You should receive an explanation within two weeks of your request. If you do not receive an explanation, please contact exams@nhh.no

• Grade explanations for your master thesis

  Grade explanations for your master thesis

  To ask for an explanation of grade for a master thesis, please e-mail your supervisor within one week of the grade announcement. 

Frequently asked questions about grade appeals

• What is the consequence of appealing a grade?

  What is the consequence of appealing a grade?

  It is important to keep in mind that an appeal can result in a lower grade, and that this is a risk you choose to accept when you decide to appeal your grade. The result of the appeal is final and cannot be appealed, but in rare cases it may be subject to an appeal based on formal errors (The Act relating to universities and university colleges Section 5-2 Complaints against procedural errors in connection with examinations). Note that receiving a lower grade when your examination is reassessed is not a formal error.

• When is the deadline for appealing?

  When is the deadline for appealing?

  The deadline for appealing a grade is three weeks after the grade has been received. If you have asked for an explanation of your grade, the deadline for submitting an appeal is three weeks after you have received the explanation.

• How long does it take before my new grade is available?

  How long does it take before my new grade is available?

  The answer paper is normally sent to the new examiners six weeks after the original grade was announced. It takes about three weeks for the new examiners to grade the answer paper. The original grade will be blocked when you have appealed. You can see the new grade by logging in to Studentweb. It is also normally sent by e-mail to your NHH-address.

• Can I appeal all grades?

  Can I appeal all grades?

  You cannot appeal the grade for an oral examination or a grade that contains an oral component. For continuous written assessments, such as portfolio assessments or assessments with multiple components resulting in one final grade, you cannot appeal until the final grade is given.

• What about group exams?

  What about group exams?

  You can individually appeal a group exam. 

• Who will grade my exam?

  Who will grade my exam?

  The new examiners will not receive the original grade or any comments/explanations from examiners or students when making their new assessment. They will have access to evaluation guidelines. There is always an external and internal examiner when there is an appeal.

• Can I withdraw my appeal?

  Can I withdraw my appeal?

  You can withdraw an appeal until the new grade is published. The appeal can be withdrawn in Studentweb.

   Your final diploma will be held back until the appeal is completed.