Sending rude emails without even realising
In an email, it’s easy to come across as rude without even realising it.
Associate Professor Kristin Rygg
- Kristin.Rygg@nhh.no
- Telephone
- +47 55 95 94 47 / +47 959 82 205
- Department
- Professional and Intercultural Communication
- Office
- D233
- Expertise
- Language and Communication Japanese applied lingusitics East-Asian business communication Pragmatics Intercultural communication Interkulturell kommunikasjon
BIOGRAPHY
Kristin Rygg joined the Norwegian School of Economics (NHH) in her current position in 2012. She gained a Master’s degree in Japanese Applied Linguistics from School of Oriental and African Studies (SOAS), University of London in 1998 and a PhD in socio-pragmatics with the topic “Directness and indirectness in Japanese and Norwegian business discourses” from University of Bergen/NHH in 2012.
She has taught Japanese language classes at NHH since 1995 and continues to do so in her current position together with her other areas of expertise which are Intercultural Business Culture and Communication with special attention to East Asia (China and Japan), and Intercultural Training.
Together with colleagues, she is developing new, innovative training techniques in the field, and her work in this respect has appeared in Journal of Intercultural Communication and FLEKS- Scandinavian Journal of Intercultural Theory and Practice. She also collaborates with Innovation Norway in Tokyo advising Norwegian and Japanese business executives on intercultural issues.
Selected publications
| Author(s) | Title | Publisher |
|---|---|---|
| Rygg, Kristin; Johansen, Stine Hulleberg | When the Norwegian ‘politeness marker’ vennligst becomes impolite | Journal of Politeness Research (22 pages); 2023 |
| Løhre, Anne Linda; Rygg, Kristin; Rice, Paula Maria | Byggingen av marinefartøyet KNM Maud i Sør-Korea: "Et verdensmesterskap i misforståelser" | Necesse Volume 6 (1); page 80 - 96; 2021 |
| Rygg, Kristin; Rice, Paula Maria; Løhre, Anne Linda | Fostering Complex Understandings of International Business Collaborations in the Higher Education Classroom. | Journal of Praxis in Higher Education (JPHE) Volume 3 (2); page 128 - 152; 2021 |
| Rygg, Kristin | Openings and closings in workplace emails. How do people navigate without clear standards and clearly prescribed formulae? | HERMES - Journal of Language and Communication in Business Volume 61; page 7 - 21; 2021 |
teaching areas
Japanese language, East-Asian business communication
Dissemination
Norwegians impolite? Forget it!
Norwegians don’t smile to people on the bus or ask strangers how they are doing. Very impolite, say some. ‘We leave people alone. That is Norwegian politeness,’ says NHH researcher Kristin Rygg.