DII 2020 Results

DII 2020 Results

Digitization is important at a time when customers either cannot or will not seek out service providers such as doctors, shops, libraries, galleries, concerts, or schools. The services themselves have to get to the customers.

DII is about whether customers experience the customer front as digital, to what extent they use the digital solutions provided to them and whether they experience the companies as innovative in their digital solutions.

  • To what extent would you describe XYZ's products and services as digital?
  • To what extent do you use digital technology when you buy and use what XYZ offers?
  • To what extent do you associate XYZ with advanced digital technologies?

DIGITAL INNOVATION INDEX 2020

1. SBANKEN

82,5

2. NETFLIX

80,7

3. HBO

77,9

4. AIRBNB

77,5

5. KOMPLETT

76,5

6. ALTIBOX

75,5

7. FINN.NO

75,5

8. SPAREBANKENVEST

75,4

9. ZALANDO

74,4

10. SPAREBANK1

73,8

11. SKATTEETATEN

73,6

12. DNB

72,7

13. GET

71,9

14. TELENOR BREDBÅND

70,6

15. TELENOR MOBIL

70,6

16. NORDEA

70,4

17. ONECALL

70,2

18. NORWEGIAN

70,0

19. NETONNET

69,0

20. TELIA 

68,3

21. GJENSIDIGE

66,0

22. SAS

65,0

23. NRK

64,8

24. FLYTOGET

64,4

25. NORDIC CHOICE

63,9

26. VG

63,9

27. STOREBRAND

63,4

28. IF

63,2

29. RUTER

62,6

30. FJORDKRAFT

61,9

31. AFTENPOSTEN

61,8

32. TRYG

61,1

33. NOR-WAY BUSSEKSPRESS

59,7

34. WIDERØE

58,7

35. DAGBLADET

58,6

36. ELKJØP

58,6

37. DAGENS NÆRINGSLIV

58,3

38. TV2 

58,1

39. POWER 

57,8

40. SCANDIC

57,6

41. THON

57,4

42. NAV

57,4

43. VY

56,7

44. POSTEN

56,6

45. BILIA(VOLVO, BMW, TOYOTA OG LEXUS)

56,5

46. NETTBUSS

56,4

47. NORGESENERGI

55,9

48. TOYOTA

55,8

49. HAFSLUND STRØM

55,0

50. BERGEN TAXI

53,8

51. NORGESTAXI

53,5

52. IKEA

53,3

53. BERTEL O. STEEN

53,1

54. STORMBERG

52,1

55. BERGEN KOMMUNE

50,8

56. COOP OBS!

49,9

57. MØLLERGRUPPEN

49,3

58. H&M

48,1

59. COOP EXTRA

45,7

60. OSLO TAXI

45,4

61. XXL

42,7

62. VITUS

42,6

63. APOTEK1

42,5

64. KAPPAHL

41,8

65. MENY

41,5

66. CIRCLE K

41,4

67. COOP MEGA

41,3

68. MØBELRINGEN

41,2

69. CUBUS

41,0

70. LINDEX

40,6

71. REMA 1000

40,3

72. BOOTS

39,8

73. BOHUS

39,8

74. INTERSPORT

39,6

75. SKEIDAR LIVING

39,2

76. VINMONOPOLET

39,2

77. SPORT1

37,9

78. KIWI

36,7

79. ESSO

35,4

80. COOP PRIX

35,0

81. SHELL

34,4

82. SPAR

33,8

83. TINE

32,6

84. JOKER

28,1

85. BUNNPRIS

27,9

86. Q-MEIERIENE

27,6

 

Innovativeness

100-75
74-65
64-60
59-50
49-45
44-40
39-0