IT Support for students

IT Support for students

Below is a summary of the NHH web services. Log on to helpdesk with student email and password to check out our guidelines.

IT support for students NHH

  • Username and password

    Username and password

    User name

    For services that use Feide, your student number is your username. For all other services, your username is your student email.


    The same password is applied to all NHH IT services. New students have to create a password. If you have forgotten your password, please change it.

    Create/change password

  • Email



    You can access your email account through Your email is in the following format: It is possible to look up what your email is.

    Check you email

    Please see our user manual if you have further questions regarding your email account.

    User manual

  • Student card pin code

    Student card pin code

    Student card pin code

    To access the building after opening hours, the pin code sent to you at start of the semester is used. It is possible to change the pin code.

    Change pin code

  • Wi-Fi



    Students at NHH can use the wireless network Eduroam. You log on with your student email and password. If you face problems please see our user manual.

    User manual for eduroam

    For guests, the network NHH Guest is used. After connecting to the network, you have to create a temporary user, which gives you access to the network for 5 days, after which it must be renewed.

  • Printing



    NHH use a print system called uniFLOW. The system allows students to load money to their print account and easily print on any NHH printer.

    The primary way of printing from your own PC or mac is by sending the document as an attachement to

    See the user guide for information about how to Connect Your studentcard to the printer.

  • Lectures online

    Lectures online

    Lectures online

    In some courses it is possible to watch lectures online after the lecture. To access the lectures log in with your student email and password.

    Video lectures

    Please see our user manual if you face problems with the video lectures.

    User manual

  • Mazemap



    Map over NHH

  • Microsoft Office

    Microsoft Office

    Microsoft Office

    Students at NHH have access to Office 365. Microsoft Office Online, Office 2016, and 1 TB storage in OneDrive, plus other Microsoft services are available. Log in with your student email and password to use the service and download the software.

    Go to office 365

  • VMware



    Software required in some of the courses at NHH are available through a virtual desktop. VMware can be used on the computers in the library, datalabs, browsers or on your laptop.

    User guide

  • VPN


    You have access to all of NHH's online resources when connected to eduroam.

    When you are connected to the internet from home, you need to connect to NHH's network through a VPN to get access to the same online resources. This includes online lectures, your printing account and the library's online databases.

    Download and install Junos Pulse Secure from the right menu.

    Please check out our userguide on VPN at to get started.


    You log on using your email address and password.

  • Software



    Software downloads available to NHH students.

    Download software

  • Report technical issues in auditories and group rooms

    Report technical issues in auditories and group rooms

    Report technical issues

    Use this scheme to report on technical issues in auditories and group rooms.

Contact us

+47 55 95 95 57
Opening hours
Monday - Thursday 08:00-18:00
Friday 08:00-16:00

Our office is to be found at the Service Centre

IT-Support is available from 13.08.2018 to 20.12.2018.

In the welcome week, we have the same opening hours as the rest of the Service centre.