An arena for leaders who are involved in digital transformations and innovations.
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The Hub@NHH is the dissemination, networking and training arena for the research center DIG - Digital Innovation for Sustainable Growth.
News and Blogs
Retail’s (many) challenges
Retail has had an upswing during the pandemic. But this gives them no reason not to worry about the time to come. On the contrary. In this note, I point to four phenomena that can lower or lift the actors.
Fuelled by feelings: Organisational learning in start-ups
On Thursday 13 January 2022 Marius Jones will hold a trial lecture on a prescribed topic and defend his thesis for the PhD degree at NHH.
Customers, not technology or intruders are the true disruptors
When CEOs of established companies are asked, “What really changes the rules of the game in your industry or business?” they almost always answer: “Technology X disrupts our business” or “Startup business Y disrupts our business.” But when the diagnosis is wrong, the choice of medicine and treatment plan is also wrong.
Why is there so much bad customer service?
Despite all good intentions, things will go wrong - occasionally. In this podcast we address, among other things, how to turn a negative incident into a positive experience?
About DIG
Digital Transformation Hub @ NHH is part of DIG - Norway’s leading research center on digital innovation for sustainable growth at NHH Norwegian School of Economics.