Service provider partners

Service provider partners

Telenor, Posten, EVRY, NorgesGruppen.

Telenor

One of the world’s major mobile operators with 140 million mobile subscriptions.

Telenor has mobile operations in 11 markets and in additionally 19 markets through our 31.67 per cent ownership in VimpelCom Ltd. Main operations in three geographic regions: Nordic countries, Central and Eastern Europe and Asia. 30.000 employees world-wide, 8000 employees in Norway.

Telenor

Telecom is rapidly changing its focus from technology and product-distribution to a more customer and marketing driven industry. Differentiation through brand and customer excellence is becoming increasingly important for both growth and operational efficiency.

Participation in the CSI is highly relevant for Telenor and will strengthen the total research and innovation activities within areas that are driven by customer- and brand experience. The cross-disciplinary intersection between the areas of strategic service design, corporate branding and business model innovations is a powerful competitive means for reaching our strategic ambitions.

Contact:
Annita Fjuk
Email | annita.fjuk@telenor.com
Tel | +47 900 84 698

 

Posten

The world’s most future-oriented mail and logistics group.

Two brands: Posten (services to private customers) and Bring (business customers). Over 20,000 talented and quality-conscious employees.

Posten

Norway Post is a Nordic mail and logistics group that develops and delivers complete solutions within postal services, communications and logistics, with the Nordic area as its local market. Changing markets and the need for continuous improvements create the necessary room for service innovation. New ways of thinking and active innovation provide Norway Post with the basis for new business models that create growth and profitability. The CSI-partnership is part of the platform needed to reach our goals and has proven to be an efficient tool when addressing innovation in a rapidly changing and very competitive market.Through the participation in CSI, Norway Post has initiated several innovation activities throughout the organization – both stand-alone and together with CSI-partners.

Contact
Hans-Peter Daae
Email | hans-peter.daae@posten.no
Tel | +47 971 48 15

 

EVRY

Embrace infinite opportunities.

EVRY is the result of 50 years of experience from Norwegian and Nordic IT innovations and the largest-ever Nordic IT merger (formerly EDB ErgoGroup). With 10,000 employees, EVRY delivers daily IT services from 21 Norwegian and 50 Nordic towns and cities for more than 14,000 public and private sector customers.

Evry logo

EVRY combines extensive industry experience with a customer centric approach, and international capabilities with local presence to help customers realize the full potential of IT. EVRY reports annual turnover approaching NOK 13 billion. The company is listed on the Oslo Stock Exchange. EVRY contribution to the CSI as a partner is in terms of actively using our personnel, resources and datasets in the defined projects. Our first project within the CSI was a study conducted by SINTEF focusing on the user experience and implementation of our innovation platform. The study suggests concrete improvements and will be valuable inputs in our continuous effort to improve our innovation platform. By participating in the CSI we expect to learn from the other partners participating in the CSI and together develop tools, methods, processes and best practices for service innovation. Altogether, we will improve our innovative skills and capability to increase the effectiveness of our investments in service innovation, ultimately creating more value to our customers, shareholders and to the benefit of the society.

Contact
Jarle Holm
Email | jarle.holm@evry.com

 

NorgesGruppen

Gi kundene en bedre hverdag.

NorgesGruppen har 1 768 dagligvarebutikker og 800 utsalgssteder innen servicehandel.

NorgesGruppen logo

Profilhusene er Meny-Ultra, Kiwi og Kjøpmannshuset (Spar, Joker og Nærbutikken) innenfor dagligvare. Profilhuset NorgesGruppen Servicehandel består av kjedene Deli de Luca, Mix, Fresh, Dolly Dimples og Jafs. Engrosvirksomheten Asko sørger for distribusjonen til kjedene og er organisert i 14 selskaper. NorgesGruppen har tilstedeværelse i 367 av 430 kommuner og er den dagligvaregrupperingen med flest distriktsbutikker. 950 av butikkene drives av selvstendige kjøpmenn. Dette utgjør cirka 56 prosent av totalt antall butikker. Særlig Joker og Nærbutikken er representert i mange utkantkommuner. Rundt 38 000 medarbeidere er tilknyttet NorgesGruppen. Våre verdier er ansvarlig, kundeorientert, samarbeidsorientert og verdiskapende. Hvert år forhandler vi med 150 av de største leverandørene for å sikre best mulig betingelser for butikkene og lavest mulig utsalgspriser til forbrukere.