Connect to Wi-Fi

Connect to Wi-Fi

Get started with eduroam and NHH's wireless network.

Eduroam is the wireless network available to students, staff, and faculty at NHH. Visitors may register to use the wireless network NHH/AFF Guest.

Username and password

  • Students use firstname.lastname@student.nhh.no as their username.
  • Employees use firstname.lastname@nhh.no.

Your password is your NHH password (the same as your FEIDE password).

  • Connect to eduroam on MAC

    Connect to eduroam on MAC

    1. Press the Wi-Fi icon from the menu bar and choose Join Other Network.
    2. Type eduroam manually and choose WPA2 Enterprise from the drop down menu. Type in your username and password. Students use firstname.lastname@student.nhh.no while employees use firstname.lastname@nhh.no
    3. If prompted to verify certificate, choose Show Certificate and make sure Always trust "radius.nhh.no" is checked. Press continue. You may be prompted to type in your Mac password.
  • Connect to eduroam on PC

    Connect to eduroam on PC

    1. Press the Wi-Fi icon from the menu bar and choose eduroam Connect.
    2. Type in your username and password.
      Students use firstname.lastname@student.nhh.no and
      employees use firstname.lastname@nhh.no . 
    3. Press OK.
  • Connect to eduroam on iOS

    Connect to eduroam on iOS

    1. From your home screen open Settings Wi-Fi Other
    2. Type eduroam manually and choose Security WPA2 Enterprise
    3. Type in your username and password. Students use firstname.lastname@student.nhh.no and employees use firstname.lastname@nhh.no
    4. If prompted to verify certificate, press Trust. (You may need to press Trust a couple of times.)
  • Connect to eduroam on Android

    Connect to eduroam on Android

    1. From your home screen open Menu >Programs > Settings Wireless and Networks Wi-Fi Settings. Select eduroam
    2. On Android devices we need to manually specify the following Wi-Fi Settings. EAP method > PEAP Phase 2 authentication > MSCHAPV2 
      We can leave the other settings unspecified.
    3. Type in your username in identity field and your password. Students use firstname.lastname@student.nhh.no and employees use firstname.lastname@nhh.no
    4. Press Connect.

Troubleshooting the wireless network

Follow the check list below to solve issues with your wireless connection to eduroam.

You will not necessarily need to do everything on the list, but following these steps solve most issues related to eduroam.

  • Restart your device

    Restart your device

    Sometimes, a restart solves everything.

     

  • Change your password

    Change your password

    Expired passwords may cause problems when you are connected to eduroam using your previous password. Your account is automatically locked after five failed login attempts.

    You can reset your password or unlock your account by following the intstructions on selfservice.nhh.no/passwordreset

    Your password must contain at least 12 characters in total, one capital letter, and one number. It may not contain your name (or parts of it) or any Norwegian special characters æ, ø, or å.

    Please make sure that you are able to log on your student email account at https://owa.nhh.no using your new password, before proceeding.

  • Remove and add eduroam

    Remove and add eduroam

    Remove eduroam from the list of known wireless networks.

    Add eduroam to your device by following the instructions on helpdesk.nhh.no or use the side menu to navigate to our Wi-Fi guides.

  • Remove old certificates

    Remove old certificates

    Old certificates sometimes create issues with your eduroam connection. Open Keychain Access  by searching for keychain in your Mac's search function (Spotlight)

    In the keychain windows, search for radius.nhh.no and delete that entry.

    Remove eduroam from your list of known wireless networks, and add it again.

  • Update your operating system

    Update your operating system

    Install security updates and make sure that you have the latest version of your computer's operating system.

    By running older versions of your computer's operating system you are running the risk of being exposed to security threats that have been fixed in later releases of your operating system.

    Please note that your computer may experience reduced perfomance when upgrading to a new operating system on an "old" computer. At least make sure that you are using the latest version of the operating system you have installed. For example, if you are using Mac OS X 10.10, upgrade to 10.10.5.