Center for Service Innovation

Center for Service Innovation (CSI) is a coordinated effort by the Norwegian School of Economics (NHH) to focus the innovation challenges facing the service sector. CSI aims to enhance the innovation capabilities of its business and academic partner and includes researchers from all NHH Departments. CSI is funded through an 80 Mill NOK grant from the Research Council of Norway and has recently obtained status as a Center for Research-based Innovation (SFI). You can read more about the SFI Scheme here.The Center is part of the NHH2021 initiative to position NHH as one of the top European business schools by 2021.

CSI is organized with 5 of Norway's largest communication, ICT, financial, and logistics service provider partners, 6 academic knowledge partners and 7 business knowledge partners specializing in innovation process management and ICT-supported service innovation. It also includes 2 bridging partners assisting knowledge dissemination and SME-partner inclusion. Through bridging partners it will enable more SMEs to take part in open innovation driven by the largest buyers of sub-contracted services in Norway. The CSI-board, where business partners hold the majority positions, identifies and develops research themes to be pursued, and decides which partner development projects to integrate into its research environment.